Frequently asked questions

How to place an order?


  1. We require 3 days of notice to place an order
  2. Choose your favourite mille crêpes cake "SHOP" page
  3. Click "Place order" button or from "PLACE ORDER" menu page
  4. Place your order from by providing all the required details
  5. Click on 'SEND' and we will notify you in regards to the method of payment.




What are your business hours?


  • We are CLOSED on Sundays & Public Holidays
  • Standard Delivery Service from Monday to Friday (11:00-17:00)
  • Pick-up from Monday to Friday (9:00 - 18:00) & Saturday (9:00-12:00)




Where are you located?


We are located at Wentworth Point, NSW 2127 Sydney, Australia




How to confirm my order?


  • To confirm your order, the full payment has to be made in advance​
  • Payment method via Electronic Funds Transfer (EFT)
  • We will process the order once the payment is successfully credited into our bank account
  • NO REFUND is applicable for cancellations within 3 days (72 hours) from the day of picking up/delivery




Can I cancel my order?


NO REFUND is applicable for cancellations within 3 days (72 hours) from the day of picking up/delivery




Can I change my pick-up time?


  • Pick-up by appointment only
  • Time changes on pick-up are available only upon our written confirmation
  • For any enquiries/changes we require written confirmation via email only




Can I change the deilvery address?


  • Changes on delivery address are available only upon our written confirmation
  • No time & delivery address changes are available on the day of pick-up/delivery
  • For any enquiries/changes we require written confirmation via email only




​How to store Savory's cake?


  • We highly recommend to place the mille crêpes cake into the fridge (5°C-7°C) as soon as you receive it
  • Prior to consume please store into the fridge (minimum 2-3 hrs)
  • We suggest to consume our mille crêpes cake within 3-4 days




Interested in selling our product in your shop?


Please email us to contact@savoryhomemadecrepes.com.au or fill out your details on our "STOCKISTS" page and we will be in touch with you soon




Is there any extra charge for the delivery service?


Extra charge applies for delivery service The delivery service will be provided by professional couriers and price will be in accordance with the distance from the origin. **Please Note: - We do not guarantee that the delivery time will be exactly as you wish - The driver will deliver all the cakes based on its route on the day - The delivery process will consist of the driver to contact you​ 20 minutes prior to delivery and please make your self available - If the driver can not reach you or has to wait for you there will be an extra charge involve.




Do you sell your cake per slice?


Yes we do provide slices through our stockist shop. If you want to know where they are, go to "Visit a shop" page.





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Copyright © 2019 by Savory Homemade Crêpes

LOCATION

(*Pick-up by appointment only)

Wentworth Point, NSW 2127

OPENING HOURS

PICK UP & DELIVERY

(CLOSED)

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